Conditions générales de vente | AMC CAPE GRACE

General terms and Conditions of Transport

1) Important : By purchasing a ticket the passenger accepts all legal conditions of the General Terms of Transportation mentioned below.

2) Passengers' state of health- Pregnant women - Passengers with reduced mobility:

a- Health condition of passengers: Any particular state of health have to be notified at the reservation. In case of non-declaration at the reservation, the Captain may refuse boarding to passengers whose state of health is not compatible with the excursion without any refund or compensation of any kind can be claimed by the passenger.

The Captain has full authority to refuse boarding to anyone who has a physical or mental state including any condition caused by the consumption of alcohol or the use of drugs or medication, that could present a hazard or risk to himself, other Passengers, the crew or property.

In all the cases listed above, the passenger will be responsible for damage to himself, the ship, property and equipment, others passengers and others passengers property. The acceptance of the passenger on board by the Company does not deny his right to assert his reservations on the condition of the passenger, known or not by the carrier, at the time of boarding and / or when leaving the ship.

b- Pregnant women: Pregnant women are required to report their condition on booking. In case of non-declaration at the reservation, the Captain may refuse boarding to pregnant women without any refund or compensation of any kind can be claimed by the passenger. The Captain has full authority to refuse boarding according to the month of pregnancy and the weather forecast. The acceptance of the passenger on board by the Company does not deny his right to assert his reservations on the condition of the passenger, known or not by the carrier, at the time of boarding and / or when leaving the ship.

c- Passengers with reduced mobility: Passengers with reduced mobility are required to report their condition on booking. In case of non-declaration at the reservation, the Captain may refuse boarding to passengers whose disability is not compatible with the excursion without any refund or compensation of any kind can be claimed by the passenger.

3) Minor children: Unaccompanied children under 16 can not travel alone. They will be constantly under the care of parents or other accompanying person who is responsible, and can not travel in the ship unaccompanied. In any case the Company will not be held responsible for damage to minors in violation of what is stated above.

4) Animals: No pets are allowed aboard our semi-rigid boat, Le Bateau 2 (12 places). Only under-20kg-dogs are accepted aboard our passenger boat, Le Bateau 1 and only if they have been registered at the reservation. The Captain may refuse boarding to any passenger accompanied by an unregistered dog or a dog exceeding the authorized weight  without any refund or compensation of any kind can be claimed by the passenger.

5) Cancellation of departure and refund:

a-Individual price: In case of cancellation of the departure by the Company, the ticket is fully reimbursed. It can not be asked for compensation of any kind by the customer.

In case of cancellation by the customer the ticket is neither modifiable nor refundable in the last 24 hours before the departure.

b- Group rate: In case of cancellation of the departure by the Company, the ticket is fully reimbursed. It can not be asked for compensation of any kind by the customer.

In case of cancellation by the customer the ticket is neither modifiable nor refundable in the last 4 days before the departure.

6) Modification of the excursion

The Company reserves the right, at the discretion of the Captain and for reasons inherent to navigation, to make stops other than those planned or to modify the initial route.

It is permissible for the Captain to tow, to assist ships in all situations, to divert, to make all rescues and transhipments.

Neither the Captain nor the Company shall be responsible for any diversions, alterations, interruptions of services or delays in ship departures and arrivals, or for non-coincidence in ship arrivals, departures or connections, and planes and trains.

7) Stopovers

Neither the Captain nor the Company can be held responsible in case of no-show of the passenger at the boarding of return at the stopovers. The costs of return caused by the non-presentation of the passenger remain entirely his responsibility. It can not be asked for reimbursement or compensation of any kind by the passenger.